Privacy policy

Last Updated: July 31, 2026
This Privacy Policy explains how Zorvyno collects, uses, stores, and protects your personal information when you visit our website and complete purchases. This policy complies with federal U.S. privacy standards, the California Consumer Privacy Act (CCPA), and the CAN-SPAM Act.
Business Information
ZorvynoNorth Carolina 315-237-7093 Zorvyno Controller: Hereloom Address: 22370 Erickson Rd, Bend, OR 97701, United States Contact: +1 315-237-7093 | hello@hereloom.com
Information We Collect
We collect personal data that you actively provide during checkout or account registration, including your full name, billing address, shipping address, phone number, and email address. We also record order transaction details, customer service records, and browsing preferences. Additionally, our website automatically collects technical information such as device type, browser information, IP address, and website access data through cookies.
How We Use Your Data
We use your personal information solely for legitimate business purposes:
  • Process, verify, fulfill, ship, and track your orders
  • Send order confirmations, shipping updates, and after-sales notifications
  • Answer customer inquiries and resolve order disputes
  • Send promotional emails only with your explicit opt-in consent
  • Prevent fraudulent transactions and protect website security
  • Comply with tax, legal, and regulatory requirements in the United States
Information Sharing
Zorvyno does not sell, rent, or trade your personal identifiable information for commercial purposes. We only share necessary data with trusted third-party service providers who assist our business operations, including e-commerce platform services, payment processors, and shipping carriers. All third-party partners are required to protect user privacy under U.S. law.
California Consumer Privacy Rights (CCPA)
If you are a California resident, you have the right to request access to your personal data, request deletion of your personal records, opt out of data sales, and receive non-discriminatory treatment for exercising your privacy rights. You may submit a privacy request via our official email.
Cookie & Tracking Technology
Our website uses cookies, web beacons, and other tracking technologies to enhance your browsing experience, remember user preferences, and support secure checkout processes. Functional cookies are essential for website operation and cannot be disabled. You have the right to block, disable, or delete non-essential cookies through your browser settings at any time. Disabling cookies may affect certain website functions and checkout experience.
Data Security & Data Retention
We implement industry-standard 256-bit SSL encryption, secure server storage, and regular system maintenance to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We do not store sensitive payment card details on our local servers. Your personal data will only be retained for as long as necessary to complete business transactions, provide after-sales service, and comply with U.S. tax laws and legal record-keeping obligations. After the retention period expires, your data will be securely deleted or anonymized.
CAN-SPAM Compliance
All marketing emails sent by Zorvyno fully comply with the U.S. CAN-SPAM Act. We will only send promotional content with your explicit opt-in consent. Every marketing email contains a clear one-click unsubscribe link. Once you unsubscribe, we will immediately remove your email from our marketing mailing list and stop all promotional communications.
Minor Protection
Our online store is intended for use by individuals aged 18 years and older. We do not knowingly collect or store personal information from minors under the age of 18. If you are a parent or guardian and believe we have collected minor user data, please contact us immediately, and we will promptly delete the relevant information.
Policy Updates
We reserve the right to update this Privacy Policy periodically to comply with new legal requirements or business adjustments. All updates will take effect immediately after being posted on our website.